Total CSR has transformed how agencies attract, train, and retain account managers and CSRs with a self-paced structured training program. We’ve onboarded and trained more than 50,000 new hires over the past two years. Over 2,500 agencies of all sizes use our training program.

• Get CSRs and account managers up and running in no time.
• Reduce costs by $10,000 per trainee.
• Provide your staff additional support with Ask Ellie, an AI-powered assistant that will answer complex questions, craft engaging emails, and solve challenging client issues.